TripleSync

Introduction to this Policy

This Privacy Policy (the "Policy") governs the website located at https://www.accretivedigital.com (including its sub-domains and mobile-optimized versions), along with any and all products and services owned, offered and provided by Accretive Digital (collectively referred to hereinafter as "Accretive Digital", and also referred as 'us', 'its', 'ours' and/or 'we').

This Policy shall be read in conjunction with our Terms of Service and any other guidelines, terms and policies made available by us from time to time, all incorporated herein by reference.

Scope of this Policy

Accretive Digital offers TripleSync, a business accounting software solution for small and medium businesses. You can choose from our products or develop with us your own customized solution specific to your requirements. We are committed to helping you manage your business effectively online.

This Policy applies to information collected through your use of our platform, our software, the Site, our websites, services and products. As used herein, the words "collect", "use", "process", "treat", "disclose" and similar terms shall relate to personal information ("PI") and other data that we may collect from our users and/or visitors, including cookies and device IDs.

Compliance with Canadian Privacy Laws

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We are committed to protecting your privacy rights as required by Canadian law.

Consent

By registering with us or using our products and services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your PI as described in this Policy. We will ask for your specific consent to certain parts of the service (e.g., newsletter subscription) via clickable boxes with statements such as "I Accept".

Information You Provide to Us

When you sign up for any of our account options, you will need to provide your name, business name, and email address. We will store your personal data for the purposes of:

Managing your collaboration with other users
Improving your user experience
Sending newsletters (with your consent)
Contacting you about inquiries for our services

Our Privacy Commitment:

We will not sell or lease your PI to third parties
We will not disclose your PI to other users or third parties without your consent
Any PI you provide will be secured with industry standard protocols and technology

Types of Information We Collect

Non-Personal Information

Information that cannot be used to personally identify you, including:

Anonymous usage data
Aggregate user statistics
Analytics data
Demographic information
Website usage patterns
Platform types
Number of clicks

Personal Information

Information that can be used to identify you, including:

Name
Address
Email address
Business information
Payment information

Marketing and Analytics

We may share your PI with third parties for marketing purposes only with your explicit consent. We use analytics services to improve our services and may share anonymized, aggregate data for this purpose.

Third-Party Marketing Partners

With your consent, we may share data with marketing partners such as:

Google Analytics
Microsoft Advertising
Social media platforms

You can withdraw your consent to marketing at any time by contacting us.

Business Transactions

If our business is sold or merges with another business, we may transfer your PI to the new business. The new business would be required to maintain the protections for your PI as described in this Policy and applicable Canadian privacy laws.

Financial Information

We use secure third-party payment processors for billing and payment processing. These platforms operate under their own privacy policies and security standards. We do not store your complete payment information on our servers.

Location Data

TripleSync may collect location data when necessary for providing our services. You can control location permissions through your device settings.

How We Use Your Information

Provide and improve our services
Verify your identity and account information
Process payments and transactions
Send service notifications and updates
Respond to your inquiries and support requests
Prevent fraud and ensure security
Comply with legal obligations

Your Privacy Rights

Under Canadian privacy laws, you have the right to:

Access your personal information
Correct inaccurate information
Withdraw consent for data collection and use
File a complaint with the Privacy Commissioner of Canada
Request information about how your data is handled

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure access controls
Regular security assessments
Employee training on privacy and security
Incident response procedures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws. When we no longer need your personal information, it will be securely deleted or anonymized.

Cookies and Similar Technologies

We use cookies and similar technologies to:

Maintain your session and preferences
Analyze site usage and performance
Enable certain features and functionality
Improve our services based on user behavior

You can control cookie settings through your browser preferences.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Policy on our website and, where appropriate, sending you an email notification.

Contact Information

For questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Accretive Digital
Email: triplesync@accretivedigital.com

Governing Language

This Policy may be translated into other languages for your convenience. The English language version shall prevail in case of any conflict or discrepancy.